What is our Patient Portal?
Our HIPAA SECURE patient portal is a password protected web communication tool. Please read this page carefully prior to moving forward with the registration process.
On this web portal you may securely:
- Request appointments
- Confirm appointment
- Enter or modify personal information
- Communicate with your physician regarding medical questions, referrals and lab results
- Communicate with our office staff
- Pay your bill (We accept Debit Cards, Visa, MasterCard and Discover). Beginning April 1, 2013 you have the option of receiving eStatements. See the News portion on our homepage for further details.
- Receive appointment reminders and other important information via email
- Complete health related forms
- Update your address, phone, e-mail address, insurance and other patient information.
- View a history of your previous online visits.
- You may occasionally receive general messages from the clinic. These will appear with the subject "you have a new message from Medical Park Family Care". Messages from your Provider or Nurse will come across as a "you have a message from your Doctor".
Medical Park Family Care has gone through some changes with our Patient Portal, and unfortunately the two do not sync with each other. If you are trying to pay a bill online using our old Patient Portal (prior to December 2nd) please click on this link and sign in to do so.
We understand the inconvenience of having to use two different portals to pay your bill online and deeply apologize for that. We are working on making this a smoother transition and appreciate your patience as we do so.
You can also create an Individual Account to login for yourself or create Family Accounts where adults and their family members who share one email address may access the portal through this login. This may also include two adult patients who share the same email address. To set up a Family Account you must have granted others access to your patient account. This can be done by completing sections 5 & 6 of the Patient Profile, located under Printable Documents on this website.
A new patient is someone who has NEVER been seen at Medical Park Family Care. You may start the registration process under "New Patients start here".
If you are a current Medical Park Family Care patient who has previously provided a correct email address in your patient file, you should have received an email invitation, with a temporary password, allowing you to use this portal for the portal functions listed above. If you are a current patient (seen in the past 3 years) and have not received an email invitation, please contact us online.Please allow 6 to 12 hours for a reply. For immediate assistance please call the clinic 279-8486.
For medical emergencies, please call us directly. DO NOT USE THE PORTAL FOR ANY URGENT MEDICAL PROBLEMS.
For prescription refills please contact your pharmacy. They will send us the request and we will process it.