Medical Park News
Effective March 17, 2014, after more than a decade of allowing us to do so, Premera BCBS will no longer permit us to bill for any lab services. This change applies to any medical practice which contracts with an outside lab service.
What this means to you is after March 17th you may receive two separate bills for your services: Your normal bill from Medical Park Family Care for your visit, in addition to a bill from Quest Diagnostics specifically for any lab services performed.
This is a change that will take time for Medical Park, Quest Diagnostics, and most importantly you as the patient, to adjust to. We will do our best to keep you informed if there is a lab that is not covered by Premera BCBS; however it would be in your best interest to also reach out to Premera BCBS to double check your coverage before labs are completed during your visit.
If you have questions about your lab bill we encourage you to contact Quest Labs and/or Premera BlueCross/BlueShield of Alaska, as we (MPFC) will not have access to your lab account.
If you have any questions about this process please feel free to contact our office.
Medical Park Welcomes Nathan Kasukonis to our clinic. Dr. Kasukonis is currently seeing Medicare patients (established at our clinic already) and those covered by Premera. He is also seeing self pay patients.
Beginning April 15, 2013 Medical Park Family Care will be offering patients the option to receive their statements electronically through our Patient Portal. If you are interested in taking advantage of this and are already active on our patient portal, simply log in and go to the “options” tab and under statement settings select type “eStatement”. You will then receive an email each month that your account has a balance alerting you that your electronic statement is ready for viewing. Remember you also have the ability to make payments through the portal regardless of whether you choose the eStatement option.
If you are not currently registered on the patient portal you can request access from here on our website. If you have any questions or need assistance in registering for this service please feel free to contact us.
We have changed our prescription refill policy. Prescription refill requests must now be called directly into your pharmacy. Please allow 72 hours for the pharmacy to communicate with the clinic and process your request.
Remember to register and create your patient account with the improved, simple to use Patient Account Portal and from there you can best communicate with the clinic staff.